Refund and Returns Policy

At Andril Clothing, we want you to love your purchase. If you’re not completely satisfied, here’s how you can return or exchange your items.

1. Return Eligibility

• Items can be returned within 7 days of delivery.
• Products must be in their original condition: unworn, unwashed, with all tags and packaging intact.
• Sale or discounted items are not eligible for return.

2. How to Initiate a Return

• To start a return, email us at [insert email address] with your order number and reason for return.
• Our team will respond within  2-3 business days with further instructions.

3. Return Shipping

• Customers are responsible for return shipping costs unless the item is damaged or incorrect.
• We recommend using a trackable shipping service to ensure your return reaches us.

4. Refund Process

• Once we receive your returned item, we will inspect it and notify you via email.
• If approved, your refund will be processed within 7-10 business days to the original payment method.
• Shipping charges from the original order are non-refundable.

5. Exchange Policy

• Exchanges are only allowed for size or color changes, subject to availability.
• To exchange an item, contact us within 7 days of receiving your order.

6. Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please email us immediately at [insert email address] with photos, and we will arrange a free return or replacement.

7. Non-Returnable Items

• The following items are not eligible for return:
  • Sale/clearance items
  • Customized or altered products
  • Accessories (if applicable)

Contact Us

For any questions regarding returns or refunds, reach out to our support team at 

andrilclothing@gmail.com or +91- 96773 72515